FAQs

Welcome to our FAQs page, where we've compiled answers to some of the most common questions we receive. We're here to help make your shopping experience as smooth and stress-free as possible.

Shipping Time: Our standard shipping time is 3 to 5 working days after your order is placed. We strive to get your order to you as quickly as possible, so you can start enjoying your new purchase.

Returns: For information on returns and refunds, please visit our Returns & Refunds page. We want you to be completely satisfied with your purchase, so if you're not, we're here to help.

Size Confusion? If you have any questions about sizing or need help deciding which size to order, please don't hesitate to contact us directly by email or phone. We're happy to help you find the perfect fit.

Tracking Details: We'll send you an email with tracking details as soon as your shipment has been dispatched. This way, you can keep an eye on your package and know exactly when it will arrive.

Courier Companies : Blue Dart, Delhivery, DTDC for Domestic Couriers & Fed Ex, DHL, UPS Worldwide for International Couriers.

Customizations : We do take up custom orders if you require us to add sleeves, increase length of garment, customise to body type. We can do that for you. Please contact us directly for that.

Contact Details --

Phone : +919701601362

Email : shop@notchabove.in, notchabovecreations@gmail.com

Thank you for considering us for your clothing needs. If you have any other questions or concerns, please don't hesitate to contact us. We're always here to help.

Team Notch Above

Order & Shipping

We accept debit/credit card, and all means through our online payment provider. We also offer COD  provided a prepayment of 100 RS is made.

It usually takes us 3-5 business days to process the order and ship it out. Delivery times vary between 3-6 days depending on your location. Once we ship it out , you will receive an update by email with tracking details.

Yes, we take clients by Appointment only. Please call +919701601362 to book a time with us! 

Shipping charges vary based on location. It will update based on location in the shipping cart. Shipping in Hyderabad locally is 50 rs flat.

We do not offer international shipping through here, but we do take on special requests for some locations. Please drop us an email with the product you would like the purchase and your shipping details, and we will get back to you with a quotation if shipping there is possible.

We ship all over India and a few international locations contact us on +919701601362 for more details.

Returns and exchanges

Fit of the garment varies according to pattern. Each product will have a fit guide along with it please check there.

If there is any sizing issue, we are happy to exchange it for a piece in a bigger size or alter the piece according to your custom measurements. Courier charges to us will be bourne by you whereas delivery of the corrected product will be bourne by us.

As a company policy, we do not offer refunds on products sold.